Insurance Survey 1

20p.jpg20p will be donated to the Great North Air Ambulance Service by

RICKARD Chartered Surveyors

for every completed form submitted to us

 

Please note this survey has been designed for Morpeth residents only.

We would like you to complete the Questionnaire if you are a Morpeth resident and:

  • were flooded in September 2008
  • were not flooded but other properties in your street or adjoining streets were
  • were not flooded and live in Morpeth in a NE61 1** postcode area
  • were not flooded and live in Morpeth in a NE61 2** postcode area

You will need your insurance policy details from 2008 and for now on hand to complete this survey . If you are unable to complete the questionnaire now, you can complete the questions you can and submit them, then return to this page at a later time and complete the questions you missed out. When you resubmit please explain what you have done in the question 42 ‘Comments’ section near the end.

Important note: Contact Details will not be held on the survey database and will only be used to contact you about this survey. They will be erased as soon as all survey data has been collected and will not be used for any other purpose or forwarded to a third party. We will not receive your email address when you submit the questionnaire unless you enter it at number 41.

If you would like to download a pdf version of the form before you complete it online Click HERE

Guidance Notes.

If you are a Housing Association tenant and have been moved into a different property since the flood use your previous property's contents insurance details for 2008 and current your one for 2010.

Just because your Buildings and Contents insurance are provided by the same company does not make it a combined policy, complete the details as if separate policies unless you don’t know the exact figures and can only remember the total amount paid.

If you have changed the details of your cover (eg. Knocked off accidental cover or have accepted a higher excess for cheaper premiums), please give details of the changes in the comments section.

Flood excess on policies is the standard excess unless otherwise stated (not the usual £1000 for subsidence).

If your property was not flooded but you still had to make an insurance claim on your buildings policy for flood damage, enter No to question 7 and Below floor to question 8.

If you need help with any of the questions, Telephone Alan Bell on 01670 518609, Daytime and Early Evening.

Questions indicated * require an answer

Insurance Survey

Please answer as many questions as you can

Please enter house name/number and street, this information is used only to avoid duplication of replies, it will not be stored in the final database and is used only to avoid duplication of replies

This will help us identify what practice/s were used by Insurance companies to establish property risk levels

If you are a Householder or a Private Landlord choose House Type

Only answer if you answered 'Business' to question 3

If water entered your floor void but not above floor level, you were flooded

Please estimate the depth of flood water that entered your property

If you were a tenant and your landlord paid for buildings insurance, answer 'Not applicable'. Only choose a 'Combined' option if you cannot separate your building and contents premiums in the policy documents

If you had a combined ‘Building and Contents’ policy, put the total premium

If you had a combined Building and Contents policy, just put the Buildings excess here

If it was the same company as your Building policy, enter Same

If you had a ‘Combined’ policy, leave this box blank

If you had a ‘Combined’ policy, just enter the ‘Contents’ excess

Only choose a ‘Combined’ option if you cannot separate your building and contents premiums in the policy documents

If you have a combined Building and Contents policy, put the total premium

If you have a combined ‘Building and Contents’ policy, just enter your current ‘Buildings’ flooding excess

If it is the same company as your Building policy, enter Same

If you have a Combined policy, leave this blank

If you have a Combined policy, enter the ‘Contents’ excess

If you had difficulty obtaining cover, please indicate here

eg. Extension, Porch, Loft Extension, new Garage

Please indicate products you have installed at your own cost

Please indicate approximate cost including installation

Please check relevant boxes

Details given here will not be held on the database but will be used to determine if insurance issues are affecting the housing market in Morpeth

Person to contact

If you would like to make any further comments, please enter them here

Important note: Contact Details will not be held on the survey database and will only be used to contact you about this survey. They will be erased as soon as all survey data has been collected and will not be used for any other purpose or forwarded to a third party. Your Email address is not forwarded to us unless you enter it at 41 above.